Lead Gen • Marcom • Digital

Portfolio Category: DIGITAL

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  • Portfolio Category: DIGITAL

Helping satellite service providers manage customer services and SLAs

Helping satellite service providers manage customer services and SLAs
Challenge: Kratos’ developed a network management product, NeuarlStar Service Quality Management (SQM) to help satellite service providers manage customer services and SLAs. Although, this type of product was well known in the IT and telecomm industry, it was new to the satellite industry. The challenge was to introduce the capability and its value to service…
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Mitigating VSAT Interference in Minutes

Mitigating VSAT Interference in Minutes
Challenge: Kratos had recently purchased a new and unique technology that enabled the identification of VSAT terminals causing radio frequency interference. The technology fit very well into Kratos’ extensive portfolio of RF monitoring and mitigation products. The key challenge was creating awareness in the satellite market about this new capability to a broader audience. Solution:…
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Real World Testing in the Lab for Mission Success

Real World Testing in the Lab for Mission Success
Challenge: To bolster leads and potential sales opportunities for a RF link testing product named the Channel Simulator – a webinar program was developed. The challenge was to find an angle to promote the product in an educational and compelling fashion that would interest the target audience. An interesting use case was developed that illustrated…
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Constellations Podcast from smallsats to HTS

Constellations Podcast from smallsats to HTS
Challenge: The goal was to elevate the Kratos brand in the satellite industry in a cost-effective manner over the long-term. The purpose was to generate more awareness of Kratos with a wider audience by developing thought leadership in the industry. Solution: With so much change and disruption in the space industry due to HTS and…
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